British Telecom are useless

I still haven't got round to the end of season review, as my broadband was down all week and surprise surprise BT wasted hours of my life as call centre workers read out the same instructions to me every evening. The engineer who they sent stayed for 10 minutes and didn't do anything and in the end I fixed it myself. It is still playing up a bit, but BT also conned me into thinking the problem was the hub, which it wasn't and sent me a new one on the condition I stuck with them for another year. Useless doesn't even start to describe them.

Hopefully the weather will stay as it is and therefore I probably won't be writing tomorrow either.

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